A Matter of Trust

At HealthCo, we value our customers and understand your concerns about personal privacy and security. Because we know that your privacy is very important, we have instituted policies intended to ensure that your personal information is always respected and handled in a safe and responsible manner. This Privacy Statement is designed to help you understand what information we collect, how we use it, the steps we take to safeguard it, and the choices you have regarding the use of and your ability to review and correct the information. 

When you provide personal information at our stores, our call centers, our websites or through our authorized third parties, you are consenting to our policies, as described herein, on how HealthCo will collect, use, disclose and manage your personal information. 

What information do we collect?

During your communications with us, we use various methods of gathering information to help ensure that your experience is as efficient and accommodating as possible. We collect information that you provide to us when you:

• Request a catalog or information about our products and services
• Purchase, return, or exchange a product
• Visit our website
• Create an online account
• Contact our call center or support desk
• Provide us with comments or suggestions.

The type of information we may collect includes the following:

• Contact information such as name, mailing address, phone number, and email address; or
• Personal information such as billing address and credit card information, when provided, and certain demographic information;
• Anonymous site traffic information (in order to improve your experience at our site); or
• When you set up an online account, we also request a password to allow you secure access.

Whether or not you choose to provide such information is completely your choice. If you choose not to provide the information we request, please be aware that you may be unable to purchase products or access certain services or content on our website. 

How do we use your information?

HealthCo wants to provide you with the most efficient and trustworthy shopping experience. We may use personal information that you provide to us in the following manner:

• To assist you in customer service communications
• To administer "My Account" information, online forms, and other site features
• To send you special announcements or promotional information about new products or services and upcoming events
• To aggregate non-personal information in order to help improve the website;
• To send you printed catalogs in the mail
• As necessary, to share your information with trusted third-party companies that provide support services.

Authorized Third Parties. To provide you with an optimal experience, we partner with certain third parties to manage our customer information, to fulfill promotions, or to communicate with our customers. In such cases, we may disclose your personal information to such outside companies. We do not authorize any of these service providers to make any use of your information other than for our benefit. 

Such third parties may have websites with separate privacy and data collection practices, and we recommend that you carefully review them. If you would like to change how information is used on that third party website, you must do so directly with that third party. 

By Law. In certain instances, we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact, or bring legal action to protect your rights, the rights of HealthCo, or others. We may also disclose your personally identifiable information when we believe it is required by law. 

Image Tags. Our websites may also use analytics technology to optimize and tailor our websites for our visitors. This technology allows us to understand which pages you visit on our websites. 

Changes to this Privacy Statement

By using our website, you consent to the collection and use of your personal information as described herein. HealthCo.com reserves the right to change, modify or amend this policy from time to time. We encourage you to periodically review our current privacy policies.