You stand at the center.

You will soon realize the importance of this role if you do not already. In this information technology age there are many opportunities to improve a practice's efficiency. Insurance carriers, doctors, consultants, and office administrators need answers, and fast. Our support department will help you find those answers, fast. HealthCo believes in old fashioned support. At HealthCo we realize that customer satisfaction is our number one priority. We achieve this everyday by providing the level of support our customers have come to expect.

We have invested heavily in technology to be able to respond to your everyday questions, fast. Each call is logged which allows our support reps quick and easy access to existing issues. Calls are queued in the order received to provide first come first serve response.

HealthCo has contracted with WebEx to allow us instant access to your individual desktop. For all those situations you just can't explain, this tool allows us to view it simultaneously with the end user through an internet connection. The addition of this tool alone has severely increased efficiency and response time.

HealthCo provides customer surveys on an ongoing basis to ensure we are providing the highest caliber of support possible. All customer input is important to HealthCo and the support department.

Included with your support package are:

• Regular Newsletters
• Unlimited Phone Support
• eMail call logging
• Website with many useful tools
• Ongoing customer surveys
• Experienced representatives ready to assist
• Upgrade information and documentation